Artificial Intelligence (AI) in the Digital World

The modern digital world is driven by constant connectivity and intelligent systems that support everyday activities, from digital payments and government services to online learning and remote work. This rapid shift has raised expectations for speed, convenience, and accessibility.

Artificial Intelligence (AI) is at the centre of today’s digital evolution, enabling systems to process information, learn from data, and assist users in real time. It is widely used in everyday digital services such as authentication systems, smart devices, facial and voice recognition, navigation apps, personalised recommendations, online shopping, and digital payments, making interactions faster and more convenient. As AI becomes a core part of the digital ecosystem, understanding its capabilities and impact is essential for safe and responsible use.

Emerging cyber risks with AI

However, as AI adoption increases, cybercriminals are also exploiting these technologies to commit frauds that are more convincing, faster, automated, and emotionally manipulative. Unlike traditional scams, AI-enabled frauds use deepfakes, voice cloning, personalised messaging, and automation to deceive users. This growing misuse of AI has created serious challenges for safe and responsible digital usage, making awareness and cyber hygiene essential.